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Ask a Registered Nurse

A New Exclusive Benefit for Our Enfamil Family Beginnings Members. Ask an RN 24/7/365.* Peace of Mind Is Just Minutes Away
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What Is Ask a Nurse?

**This service is not a substitute for professional medical diagnosis or treatment and should not be used for emergencies. Abi global Health is an independent partner that delivers on-demand access to healthcare professionals. Nurses are not Mead Johnson/Enfamil employees.

With Ask a Nurse, you can chat one-on-one with a certified pediatric or OB-GYN nurse from Abi Global Health in minutes.

Get support for many pregnancy, pediatric health, and baby development questions, from concerns about colic and coughing to breastfeeding. Whether you’re at home, traveling, or visiting grandma, Ask a Nurse gives you access to professional healthcare guidance you can trust, at a moment’s notice.

Ask a Nurse is an exclusive feature for members of the Enfamil Family Beginnings program.

Join now for up to $400 in savings and exclusive rewards and benefits, like Ask a Nurse.

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Ask a Nurse is an exclusive feature for members of the Enfamil Family Beginnings program.

†Since April 2024. Ratings collected immediately following consultation.

*Service Provided by

Frequently Asked Questions

  • Abi is a pioneering medical micro-consultation service unrelated to Reckitt/Mead Johnson that connects you with registered nurses in a secure and compliant way.

    With Abi micro-consultations, you can ask registered nurses any health question and receive personalized, medical answers that help you make the best choice about your health.

    Abi provides you with easy access to accurate and reliable medical information anytime, anywhere.

  • The Abi nurses are practicing, certified pediatric and OB-GYN nurses. They’re pediatric and prenatal care experts ready to answer your questions, 24/7.

  • Nurses are available at any time to answer questions via the easy-to-use Abi widget. You can even add pictures that may help the nurse. Nights, holidays, weekends...you’ll always be able to connect with a knowledgeable pediatric or OB-GYN nurse. No appointment necessary. It’s easy!

  • “Should I be worried about this spotting?” “Do I need to see a doctor?” “Is my baby’s crying normal?” As a parent or expectant parent, you have questions about your pregnancy and your child’s health and wellness every day—and in the middle of the night. The nurses can provide helpful information and guidance on a variety of prenatal, infant, and toddler health and development questions and concerns, such as:


    • Illnesses
    • Pregnancy symptoms
    • Spotting
    • Prenatal diet
    • Fever
    • Colic
    • Ear infections
    • Nutrition
    • First aid
    • Rashes
    • Feeding
    • Sleeping
    • Constipation/diarrhea
    • Medications
    • Immunizations 
  • Most questions are answered in five minutes or less. More complex questions may take 10 to 15 minutes for the nurses to answer.
  • They will never share your name or contact details. You can confidently ask even the most sensitive questions, knowing that you’ll remain anonymous.

Whether you want to check a symptom, get a second opinion, or simply have some peace of mind, the Ask a Nurse service is here for you. Become an Enfamil Family Beginnings member today and gain free access to this exclusive and invaluable benefit.

PLEASE NOTE: All information provided by nurses via Abi is intended for general information purposes and is not a substitute for professional medical diagnosis or treatment. Abi should not be used in cases of medical emergency.

*Ask a Nurse is currently not yet available in the following states: AK, HI, MN, NV, OR.

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