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ENFAMIL FAMILY OF EXPERTS

Expert Support

It's natural for moms and expecting moms to have questions about breastfeeding, formula feeding and nutrition. Our experts are here to help you find the answers you're looking for.

Meet Our Enfamil Experts

Our Family of Experts is supported by a team of world-class professionals. Together, they have over 100 children and grandchildren (and some on the way!), so they are not only highly trained experts but also real moms and dads who have been there too. We've helped millions of parents, and we're ready to help you!

Words cant express just how GRATEFUL and Important your customer service Representative made me feel!! Thank you for hiring such caring individuals.

Parent

Verified Enfamil Customer

It is amazing how a company that is so giving and humble can also have amazing people working for them too. Katelin was extremely helpful, and I was able to change my account information with ease. Thanks for the help!

Parent

Verified Enfamil Customer

She was knowledgeable, helpful and went above and beyond to help me. Great experience.

Parent

Verified Enfamil Customer

Hear It from Our Experts

First-time father and Enfamil Consumer Resource Specialist, Naem, says patience and a good sense of humor go a long way during those stressful parenting moments.


Switching formula can be stressful, but experienced Enfamil Consumer Resource Specialists, like Christy, get it and are ready to help ease your reservations.

Not all super heroes wear capes; some send out overnight shipments of much-needed baby formula. Amber shares her favorite experience as an Enfamil Consumer Resource Specialist.


Help Center

Find helpful answers to parents' most common questions and get expert advice from our Family of Experts.

Learn More

At TEST Enfamil, we are dedicated to giving the millions of babies and toddlers that rely on our formulas the best start in life.

The majority of the Enfamil products tested by Consumer Reports* were ranked as “Top Choices,” which accurately reflects our commitment to providing the highest quality and safety in infant formula that parents and pediatricians have trusted for 120 years.

We value the trust parents and caregivers put in our formulas and that’s why Mead Johnson Nutrition ensures our products not only meet, but exceed requirements set by the U.S. FDA and other international regulatory bodies. Our stringent quality and safety protocols start with testing ingredients and only end when our infant formulas leave our hands.

All Mead Johnson Nutrition products tested are fully compliant with safety and quality regulations, including formulas rated lower like Nutramigen or Puramino. We regularly test these products and hundreds of tests contradict the findings of this singular report. We encourage parents and caregivers to speak to their pediatrician, if they have any questions.

Should you need assistance in finding the formula you need, please reach out to our Customer Service team 1-800 BABY-123 (222-9123).

*Reported March 2025

Ask Us Anything

Pediatricians, who also happen to be moms, answer common questions about feeding issues and more.

Ask the Experts
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