Skip to main content

Helping Hands Reimbursement Support for Formula

Previously MyPurAmino

Get Started

Navigating insurance coverage is not always easy. Through Helping Hands™ Reimbursement Support, our team of dedicated reimbursement experts can help guide you through the process from start to finish. From benefits verification to prior authorization assistance, we handle all the details so you can get quick access to Mead Johnson Nutrition products when prescribed*.

helping-hands-product-l.webp


How We Lend a Helping Hand


We Can Help With:

Medicaid, Medi-Cal, WIC®**, TRICARE®**, and commercial insurance


Get Started With Three Easy Steps

Frequently Asked Questions

  • Helping Hands™ Reimbursement Support is provided at no cost to parents or primary caregivers and healthcare providers who enroll in the program.

  • Mead Johnson Nutrition products may be eligible for insurance coverage through Medicaid, Medi-Cal, TRICARE, and most commercial health insurance plans when prescribed.

  • Some insurance plans may require the deductible to be met before coverage begins, or they may require the parent or caregiver to pay a co-pay. Your dedicated reimbursement expert will help determine any out-of-pocket costs like deductibles or co-pays. Helping Hands™ Reimbursement Support does not reimburse for out-of-pocket expenses.

  • For Helping Hands™ Reimbursement Support enrollment status or reimbursement related questions, call 855-481-9098, Monday-Friday 8 am to 8 pm Eastern Time. For non-reimbursement questions, including product information such as feeding, mixing, storage, nutrition, and current promotions available through Enfamil Family Beginnings, contact the Enfamil® Consumer Resource Center at 800-BABY123 (800-222-9123) Monday-Friday 8 am to 8 pm, Saturday 9 am to 5:30 pm Eastern Time.

  • The program will support any of our reimbursable allergy, specialty and metabolic products, like PurAmino, Nutramigen, EnfaCare, Pregestimil, etc.

* Mead Johnson Nutrition products may be eligible for insurance coverage when prescribed. While we can’t guarantee insurance reimbursement, our dedicated staff will help you navigate the reimbursement process. Please keep in mind that reimbursement is based on the terms of your insurance contract. Helping Hands™ Reimbursement Support does not reimburse for out-of-pocket expenses including deductibles and co-pays.
** WIC is a registered trademark of the United States Department of Agriculture (USDA) for the Special Supplemental Nutrition Program for Women, Infants, and Children. Tricare is a registered trademark of the Department of Defense, Defense Health Agency. No endorsement of any brand or product by the USDA is implied or intended.